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Frequently Asked Questions (FAQ)

As with any product or service which you can buy, you will have questions about what exactly you are getting. With Deep Sky Technologies, Inc., the answers to many of these questions are what make our service superior. Many of the common questions which we are asked, along with their answers, are listed here for your convenience:

Servers

  • What is a server?
  • What operating system does Deep Sky Technologies, Inc., use for hosting my web site?
  • How much disk space do I have available for my site?
  • Why is the MacOS the single best choice to have my web site hosted on?

Bandwidth

  • How much bandwidth do I have available for my site?
  • Where does Deep Sky Technologies, Inc., connect to?
  • How much bandwidth does Deep Sky Technologies, Inc., make available for my web site?
  • Why should I not use DSL technology for my hosting needs?

Reliability

  • How often does Deep Sky Technologies, Inc., backup my site?
  • How does Deep Sky Technologies, Inc., maintain their high level of server reliability?
  • How are the servers at Deep Sky Technologies, Inc., monitored for accessibility and reliability?

Support

  • Who do I call for technical support or in the event of an emergency?
  • What hours are Deep Sky Technologies, Inc., available to help me?

Domain Registration

  • Who actually owns a domain (i.e. what is the Registrant)?
  • What is the Administrative contact?
  • What is the Technical contact?
  • What is the Billing contact?
  • What are the Domain Name Servers?
  • What is Deep Sky Technologies, Inc.'s, policy regarding domain registrations?

Miscellaneous

  • What is a T1?
  • What is a domain name?
  • What is a UPS?

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